When you log on the S3 MarketDialer Agent Portal, the Dialer will call the X-Lite softphone to initiate a conference call to your station. You will now notice that there is a new icon on the System Tray at the bottom right-hand corner of your Windows Desktop. Once the configuration is complete, you can minimize the X-Lite window by clicking the located in the top right-hand corner of the X-Lite window.ġ4. Click on the Devices Icon option on the left side to configure X-Lite to use the USB headset you have plugged into the computer earlier as seen in Figure 11 and Figure 12 below.ġ3. Right-click on the X-Lite window and you will be able to select Options as seen in Figure 10 below. Next Click the Close button and now it will bring you back to the main X-Lite window as seen in Figure 9 below.ġ1. Ensure that there's a check mark in the Enabled column as seen in Figure 8 above. ![]() Click the Apply button and then click OK button, at the bottom of the window which will bring you back to the SIP accounts window as seen in Figure 8.ġ0. Check with your Administrator for your settings.ĩ. The Domain field is very important and should be the IP address of the S3 MarketDialer (Dialer) server. Check with your Administrator for your settings. Fill in the information in the first five fields. Click the Add button to create a new SIP account as seen in Figure 6 above. Opening X-Lite for the first time will automatically bring you to a SIP configuration window as seen in Figure 6 below.ħ. Once installed, you will have the X-Lite icon on the Desktop as seen in Figure 5.Ħ. When finished, you might be asked to reboot the machine as seen in Figure 4, you should do this if asked!ĥ. Now it will begin installing the software as seen in Figure 3.įigure 3 4. This will ensure that the X-Lite softphone will be started on each boot up.ģ. Click Next as seen in Figure 1 until you get to the following page seen in Figure 2 below:įigure 2 It is best to leave the defaults checked here but you can uncheck them if you don't want to have X-Lite load when the Agent station boots up. First, double-click the file that you downloaded to begin the installation process.Ģ. Note: Please plug in your USB headset before beginning the X-Lite software installation process.ġ. The X-Lite software is a free soft phone that can be downloaded from: ![]() Popular FAQ Articles How long does it take to get setup? Is there a setup fee involved? Do I need to purchase my own leads? Are there any cancellation fees? What are the legalities of a dialer? How do I load new leads? How do I use the DNC feature? Do I need to purchase any equipment? How many calls can the dialer make? What's the catch with the free trial? What type of phone service is required? How do I start making calls? How do I create a new campaign? X-Lite SIP SoftPhone Configuration If you don't find the information you're looking for, or if you have additional questions, please contact our support staff. Below are the answers to some of our most common general and technical inquiries. See this article for help using the S3 MarketDialer® Agent Portal.Īt S3, we strive to respond to customer questions as promptly as possible. Instead they will use X-Lite and a USB headset to create the voice connection between the Dialer and the Agent station. This guide is used in SIP configurations where the Agents will not be using DID lines and phones at their stations. This guide will describe how to install and configure the X-Lite softphone to work with the S3 MarketDialer® Agent Portal. Installing and Configuring the X-Lite SoftPhone
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